Returns & Exchanges
We want you to love your The Rabbit Company pieces, but if you are not completely satisfied, we offer 30-day returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures your wardrobe update is effortless and worry-free.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your tracking records.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.